FleetLK editorial · Operator guide ·
What a digital ticket is
With FleetLK, a booking produces a booking code, a 4-digit boarding PIN and a ticket page with a QR code. Passengers without smartphones can give the conductor their PIN and mobile number instead.
What operators gain
Each ticket is tied to a seat and a departure, so the conductor’s list shows who should board. Paid and unpaid tickets are visible before departure. Cancellations and refunds follow your rules and are recorded.
What stays the same
Walk-up passengers still exist, especially on shorter routes, and the conductor remains essential. Digital tickets work best first on reserved, long-distance and express departures.
The wider move to digital fares
In 2026 Sri Lankan banks and operators announced cashless ticketing initiatives, and an online seat-reservation pilot began for long-distance buses. Operators who already keep digital booking records are better placed for these changes.
Sources
Check availability before committing.
This guide is general product education. Confirm FleetLK rollout, published package limits and payment setup for your business.