FleetLK editorial · Operator guide ·
1. Gather what you already know
Bus registration, seat layout (rows, aisle, door, seat numbers and classes), route stops in order, departure times, fares between stops, and who on your team will handle bookings and boarding. Accurate information here prevents most problems later.
2. Create your business account and add the bus
Create a FleetLK business account and choose a package; eligible paid packages start with a free trial. Add the bus and draw its seat layout exactly as passengers will see it, including seat classes and seats you never sell.
3. Build the route and departures
Enter the stops in travel order with their fares (stage fares for long routes). Schedule the departures and assign the bus, driver and conductor. Passengers can only book departures that exist, so keep the timetable current.
4. Decide how passengers pay
Connect your own PayHere merchant account for card payments, allow payment on boarding, or both. Set your cancellation and refund rules before the first booking so passengers see them up front.
5. Rehearse one complete booking
Book a seat yourself, try a failed payment, cancel a booking and check the conductor’s passenger list and boarding PIN. Ask a colleague who did not set it up to find the booking. Fix anything unclear before you go live.
6. Publish and share your booking link
Publish your booking website and share the link on your bus, social media and WhatsApp. If your package allows, list your departures on fleetlk.com so passengers searching across companies can find you too.
Check availability before committing.
This guide is general product education. Confirm FleetLK rollout, published package limits and payment setup for your business.