Give passengers a clear way to book your buses online
Bring trip search, seat selection and booking details into a passenger journey connected to your operation.
Explore give passengers a clear way to book your buses onlineBUILT FOR SRI LANKAN BUS OPERATORS
Support important messages with configured email
Use implemented email workflows for booking and staff communication, with delivery infrastructure checked before launch.
Operators who need clear passenger and team communication.
The work behind the feature.
Saving a booking or staff invitation is only part of the job. The recipient also needs usable information, and your operation needs to know whether a message was actually sent.
Email is the implemented channel
The notification module includes an email adapter and booking email workflows. Staff invitations also use email. Delivery requires a configured provider; a database record alone does not establish successful delivery.
Track sends honestly
The notification service records pending, sent and failed states and supports outbox-driven processing. Failed sends remain failed instead of being presented as completed communication.
Plan around the channels available today
SMS and WhatsApp adapters are not implemented in the reviewed notification module. If your business relies on those channels, maintain your existing process and ask about actual readiness before changing passenger communication.
Availability and requirements
Email infrastructure, sender setup and delivery need production verification. SMS and WhatsApp are planned rather than available claims. No notification-delivery time or inbox-placement guarantee is made.
How you use it
Confirm that the email provider is configured.
Check the sender identity and relevant message content.
Test a booking message and staff invitation with real inboxes.
Keep a separate communication process for urgent changes and unavailable channels.
Questions about this workflow
Does FleetLK send WhatsApp booking messages?
WhatsApp is not implemented in the reviewed notification adapters. Do not rely on automated WhatsApp messages for your operation.
Are SMS notifications available?
SMS provider integration is not implemented in the reviewed notification module. Email is the implemented channel and still requires configuration.
Does a saved notification mean the email arrived?
No. Notification records have delivery states, and provider acceptance does not guarantee a message reaches the recipient's inbox.
Keep exploring
Give your team access that fits the work they do
Create separate staff accounts and control which business actions each role can perform.
Explore give your team access that fits the work they doTurn route information into an organised departure schedule
Connect routes, stops, fares and buses so the timetable your team uses can support passenger booking.
Explore turn route information into an organised departure scheduleYour next chapter starts here.
Create your business account, choose your own address and bring your fleet, team and bookings together.