Give passengers a clear way to book your buses online
Bring trip search, seat selection and booking details into a passenger journey connected to your operation.
Explore give passengers a clear way to book your buses onlineBUILT FOR SRI LANKAN BUS OPERATORS
Make seat selection part of a shared reservation record
Use a bus-specific seat map to connect passenger choices with the trip your crew will operate.
Booking offices and operators that need assigned seats.
The work behind the feature.
A seat promised in a call and a seat selected online can create confusion if staff work from separate records. A consistent seat map helps the team check the current reservation state.
Show availability without exposing passenger identities
The public seat-map model shows whether a seat is available or taken, with limited adjacent-seat information where used. Passenger names and phone numbers do not belong in the public seat map.
Distinguish a hold from a confirmed seat
Online payment can temporarily hold selected seats while checkout is pending. Hold expiry and reservation status matter: a passenger reaching checkout is not the same as a completed payment.
Use the boarding record to finish the journey
Reservations connect seat labels with passenger details, selected boarding and drop-off stops, a booking reference and a boarding PIN. The crew can use the booking record when checking who is travelling.
Availability and requirements
Reservation availability depends on the configured layout, trip rules and monthly booking entitlement. Payment holds expire. Do not advertise a guarantee against every booking error or network interruption.
How you use it
Check the bus layout and seat labels.
Configure the trip and applicable seat fares.
Let the passenger choose available seats and journey stops.
Check reservation and payment status before boarding.
Questions about this workflow
Are seats held during online checkout?
A temporary seat-hold flow is implemented for online payment. The booking record includes a hold expiry; uncompleted checkout does not reserve a seat indefinitely.
Can other passengers see names on the seat map?
The public seat-map model excludes passenger names and phone numbers. Staff access to booking details is a separate permission-controlled workflow.
Can seating be changed after reservations exist?
The layout implementation protects booked seats from removal. Review existing trips and bookings before making a seating change.
Keep exploring
Keep bus details and seat layouts in one place
Organise the vehicles your team schedules, with clear registration details and a seat layout for each bus.
Explore keep bus details and seat layouts in one placeConnect your crew with the bus and departure they operate
Organise driver and conductor assignments, then use the booking record to support boarding.
Explore connect your crew with the bus and departure they operateYour next chapter starts here.
Create your business account, choose your own address and bring your fleet, team and bookings together.